Managed IT Services

Unlock Efficiency & Upgrade Security

Our managed IT services seamlessly empower your business, ensuring optimal efficiency and scalability. Explore tailored solutions that elevate your IT infrastructure to new heights, allowing you to focus on what matters most—your business.

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Co-Managed IT Services

Infrastructure Management

Our co-managed offering enables you to pass support for part or all of your IT infrastructure to us, helping you improve availability for new initiative implementation while reducing the risk of downtime.

Extension of In-House IT Manager

Change Management

Patch Management

Asset Management

Supplier Management

Capacity Management

Security Management

Fully-Managed IT Services

End User Management

Our fully managed IT support offering enables you to direct your end users to BluEdge with a defined SLA. This allows your team to focus on managing initiatives with the biggest bottom-line impact on your business.

Third-Party Escalation

Problem Resolution

Incident Management

User Device Support

1st line support

All Co-Managed Components

Service Request Fulfillment

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Complete IT Support Program Solutions

Disaster Recovery

Regular, automatic backups, emergency response planning, and regular testing of restore availability.

Security Features Management

Firewalls, anti-virus software, web content filtering, encryption, intrusion detection, and prevention.

Network Monitoring

Remote monitoring and management (RMM) tool installed to monitor endpoints, computers, and overall network.

Helpdesk Support

Access HelpDesk through our customized portal, connecting you with the BluEdge analyst team instantly.

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