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Remote Support

Please follow the below instructions so our HelpDesk technicians may better assist you.


A small program is being downloaded to this computer right now. If the download didn't start, click one of the links below to download manually.

Windows download

Mac download

Android download

iOS download


NOTE: (It may be in your Downloads folder).

Please give the 9-digit number to your BluEdge Technician.


When you want to end the support session, be sure to quit the program. This ensures that your computer cannot be remotely accessed anymore until you download and run the program again.

Contact Us

Have any additional questions about our services? Please leave us a brief message and one of our expert associates will get back to you shortly.