Managed IT Services

Run an efficient and innovative IT operation that scales quickly without a major investment

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Complete IT Support Program Solutions

Disaster Recovery

Regular, automatic backups, emergency response planning, and regular testing of restore availability.

Security Features Management

Firewalls, anti-virus software, web content filtering, encryption, intrusion detection and prevention.

Network Monitoring

Remote monitoring and management (RMM) tool installed to monitor endpoints, computers, & overall network.

Helpdesk Support

Access HelpDesk through our customized portal, connecting you with the BluEdge analyst team instantly.

Co-Managed IT Services

Infrastructure Management

Our Co-Managed offering enables you to pass support for part, or all, of your IT infrastructure to us, helping you to improve availability for new initiative implementation while reducing the risk of downtime.

Extension of In-House IT Manager

Change Management

Patch management

Asset Management

Supplier Management

Capacity Management

Security Management

Fully-Managed IT Services

End User Management

Our Fully Managed IT support offering enables you to direct your end users to BluEdge with a defined SLA. This allows your team to focus on managing initiatives that have the biggest bottom-line impact on your business.

All Co-Managed Components

1st line support

Problem Resolution

Incident Management

Third Party Escalation

Service Request Fulfillment

User Device Support